How do I contact Pegasus about lost baggage?

Pegasus provides flexibility to passengers regarding flight changes, canceling the Flight, and claims for lost and damaged Baggage. Passengers who have reservations with Pegasus and lost Baggage within the last travel flight can contact Pegasus Lost Baggage via email, contact form, and Live Chat. You can contact Pegasus customer service to claim lost and damaged Baggage.

• Pegasus Official Email Address: www.flypgs.com

How do I connect with customer service via Contact Form?

A passenger who wants to connect via the Contact Form regarding lost or damaged Baggage must follow a few basic steps, which are mentioned below:

• You must visit Pegasus's official website or click on the available link: https://www.flypgs.com/en/write-to-us/baggage-delivery.
• Click on 'Contact Us' and select 'My Baggage/Belongings/other carry-ons option,' which is available on the portal.
• You can select the problem from the available options, such as My Baggage is missing, my luggage was lost, but no report filed, and how can I follow the status of my missing bag?
• Complete the required information, such as the last name mentioned on the ticket, PNR Number, or 13-digit ticket number.
• Share the valid email address or contact information.
• The Customer Support team will get back to you via call or email.

Customers can connect via Phone Number:

Suppose you want to speak to the live person at Pegasus Airlines regarding any issues or complaints. Passengers who lost their Baggage during the last flight with Pegasus can contact the Pegasus Customer Service Phone Number to claim the lost and damaged Baggage. You have to follow a small IVR Process. To connect via the phone number, you have to follow a few steps, which are mentioned below:

• Pegasus Customer Service Number: +1 802 304-5759 / 850-250-6777.
• Pegasus Lost and Damaged Baggage Number: +1 802 304-5759 / 0850-250-0224.
• Dial the Customer Service number to speak with the customer service representative.
• You have to Press one on the selection of the favored Language.
• Press 2 to make a reservation at different destinations.
• Press 3 to cancel the FlightFlight.
• Press 4 for lost and damaged Baggage.
• Press 5 for additional services.

You have to wait 2-3 minutes to connect with the customer service representative. Once the call gets connected, share the query with details. The customer support team will review the question and provide you with the proper guidance related to the query.

How do I contact the Help Desk at the Airport?

Passengers who have not received the Baggage within 21 days must file a claim form regarding lost Baggage. You can visit the Airport Help Desk and ask the customer representative to fill out the claim form for your lost Baggage.

• Passengers must visit the Airport office of Pegasus to report lost Baggage.
• Share the required information about the last flight, like the PNR number, ticket number, or other essential details.
• The customer support team will provide guidance related to your query.
• Share the contact information and valid email address with the customer service representative.
• They will update you within 24 hours of the complaint.
• Passengers can contact the customer service team via Pegasus Phone Number for direct communication with the representative or claim for lost Baggage via the contact form available on the website.