If you have booked your flight tickets on Swoop Airlines and it is canceled by the airline itself for some reason, then for the inconvenience of passengers, Swoop provides a refund or compensation to all the ticket holders. Generally, Swoop Airlines sends an email to notify its passengers about the cancellation of a flight and also states if they provide a refund for the flight ticket or rebook a flight. You can apply for a refund if you have not received any mail.
Ways to Apply for A Refund At Swoop Airlines
There are a few methods by which you can send your request for a refund at Swoop Airlines for the cancellation of your flights. The multiple ways are mentioned below:
If you have not received any refund notification, fill out the form and submit it on the Swoop Airlines website. Filling out the form will hardly take a few minutes and will help you to get the purchase amount back on your account with these steps:
- Open the Swoop airlines website,
- Go to the Need Help section,
- Look for the refund form option on the page,
- Click the option to fill out the form,
- Enter your registered email account,
- Fill in the details mentioned on the form,
- At last, submit the form by clicking on the "Apply Refund" button at Swoop Airlines.
Contact Customer Service:
- You can get to a representative for your refund issue by calling on Swoop Airlines Customer Service Number; follow the steps to get a person:
- Dial the phone number: 1 587 441 1001,
- Skip speaking with the Swoop Airlines representative,
- Tell your concern with the flight number that has been canceled by Swoop Airlines,
- The representative may offer you a rebooking of a flight to your destination,
- If you do not wish to get the rebooking, then ask for a refund,
- Give your details and ask to submit your refund request.
By both methods, passengers can apply a request to Swoop airlines for a refund of their canceled flight. Sometimes, the rebooking by the airline does not suit the priority of passengers, so they can refuse to take the alternate flight and opt for a refund.
Swoop Airlines Policy of Cancelled Flight
- If Swoop Airlines cancels the flight, they will rebook an alternate flight for all the passengers without additional charges.
- Long delays of your booked flights lead to a full refund of the flight ticket.
- Compensations will be provided on the cancellation of your flight from their side.
- Food and travel vouchers are also provided by Swoop Airlines for the inconvenience of passengers on canceled flights.
- The compensation amount depends upon the time of your booked flight's delay.
- If the purchase has been made with the credit points, then Swoop airlines will reverse the credit points on the passenger's account as a refund.
Hence, you can check the Swoop Airlines refund for canceled flights policy and apply for your refund online or offline. You may take the alternate flight booked for you; if it exceeds three hours from the original boarding time, then you can apply for a refund.
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