Vueling Airline is a Spanish low-cost carrier. They have goodwill among the passengers for providing high-class services at a very reasonable price. Suppose you have booked a seat on the airline and now wish to cancel this reservation because of an emergency. In such a case, you cancel your ticket and talk to the Vueling Airline customer service for a refund. You can use this blog to learn the policies and process of the Airline for the refund.
What are the policies of Vueling for a refund?
The passengers who want to cancel their reservation are advised to do as per the guidelines of the airline. This may save you from the cancellation fee if you have already canceled your ticket and want a refund. Then also, you are supposed to view the terms and conditions of the airline to know whether you are eligible for a refund from Vueling Airline or not.
The policies of Vueling are described below:
- You have a risk-free window of 24 hours from the hour of your booking to cancel your reservation with the airline for free.
- Once you miss this risk-free window of 24 hours, you will have to pay a cancellation fee to the airline to cancel your ticket.
- In a medical emergency, the Airline allows you to apply for a full refund from the airline by showing them your medical reports.
- If there is an agent involved in the booking process, you need to contact the airline for any query related to the refund.
- Refunds are possible only on unused tickets. Fully or partially used tickets are not entitled to a refund.
What is the process for a refund in Vueling Airlines?
The passengers who found themselves eligible for the refund will have to go through the process to get a refund from Vueling Airline discussed below:
- Visit the Homepage of Vueling Airlines.
- Locate my trip at the top of the page.
- Tap on it, fill in the booking summary with your last name and reservation code, and click on retrieve booking.
- Get the details of the flight.
- Go to the menu and tap on the refund.
- Fill in the necessary details and enter them on submit.
- The Airline will revert your money to your source payment.
How much do I have to hold for the refund?
The time depends on the payment method you choose at the time of booking. This may differ with the choice of your payment. The timing of the refund for different payment methods is discussed below:
Card or online- If you choose to pay via this mode, you will get your refund in seven working days.
Cash or Cheque- In case you made the payment through cash or cheque, you may have to wait up to 20 to 25 business days to get your money back in your source account.
The passengers can use the above-given information to educate themselves about the guidelines and the required process to get a refund from Vueling Airline. They can also visit the Airline's official page, get the Vueling Airline phone number, and connect themselves to the airline's representative for more information.
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